Frequently Asked Questions

What type of hair do you offer?

We offer 100% premium human hair that is soft, natural-looking, and long-lasting. Our collections include straight, body wave, and curly textures, as well as closures and frontals.

Can I dye or color the hair?

Yes! All of our hair is made from 100% human hair and can be dyed, bleached, or colored. For best results, we recommend having a professional stylist handle any chemical processing.

How long does the hair last?

With proper care, our hair can last 12 months or longer. Longevity depends on how well the hair is maintained and how often it is worn or styled.

Does the hair shed or tangle?

Our hair is designed to have minimal shedding and tangling. Proper care—such as gentle brushing and regular conditioning—will help maintain its quality.

Can I use heat styling tools?

Yes, you can straighten, curl, and style the hair using heat tools. Always use a heat protectant to maintain the hair’s softness and longevity.

How many bundles do I need?

  • 12”–16”: 2–3 bundles
  • 18”–22”: 3 bundles
  • 24” & longer: 4 bundles for full volume

What is the difference between closures and frontals?

Closures cover a smaller area (4x4, 5x5, 6x6) and are great for a natural part. Frontals provide ear-to-ear coverage, allowing more styling options like deep side parts and pulled-back styles.

How should I care for my hair?

  • Wash with sulfate-free shampoo
  • Condition regularly
  • Avoid excessive heat
  • Store properly when not in use

Proper care will keep your hair soft, shiny, and long-lasting.

Do you offer refunds or exchanges?

Please check our return policy. We only accept returns on unused hair in its original condition and packaging.

How long does shipping take?

Shipping times may vary depending on your location, but most orders are processed within 1–3 business days and delivered within 5–10 business days.